Zendesk Support Professional and Nautilus Cloud Phone

Zendesk is a customer service management  that support telephone call integration with CRM. You can configure it with PBX feature and link it with Zendesk to send phone calls to the Zendesk support.

Auto attendant setup – Company Greeting and option to call distribution.

Call routing basis multi-options (eg. Press 1,2,3 – where the call goes to)

Enhanced PBX features such as call recording, call logs reporting

Receive caller ID from Nautilus and screen it on Zendesk support 

Ability to use back their existing number

Can use via IP phone, soft-phone or mobile application to integration with CRM (ZENDESK) 

Customer relational management system with communication system.

 

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Product Suite*

Number of Extensions / Users:

Number of IP Desk Phone required:

Number of Softphone/Mobile application required:

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