Business Continuity Planning (BCP)

Continue to run your business in the midst of uncertainty. Staying in touch with the customer is important. With Nautilus’ BCP communication plan, your communication channels remain available and accessible. Bring your telephone system with you and work from home. Your main line remains contactable regardless of where you connect them to. Working from home has never been this easy with Nautilus BCP communication. 

Using Nautilus Telephony Solution for Business Continuity Planning – Enabling Today’s Workforce Anywhere and Stay Contactable.

Given the outbreak of the novel coronavirus, companies are encouraged to immediately kickstart the BCP measures by adopting a few new work arrangements that includes: splitting into alternate teams, telecommuting, teleconferencing, and working from home. In an unpredictable environment, businesses need to be ready for anything. What with ever-changing quarantine guidelines, simply allowing employees to work from home without compromising daily business operations is just one way to cope. 

Although businesses are focused on moving their customer engagement online (i.e. email and chat), many customers still prefer a live person to speak to when it comes to getting assistance. In fact,  92% of calls made to businesses are a result of marketing efforts on digital channels.

With Nautilus Cloud and Hybrid Telephony solution, you can stay connected to your clients and colleagues from home, office, or anywhere in the world.

Contact us now, either via video conference or a face-to-face meeting, and learn how your organization can jumpstart the process of adapting  to the changes in how we communicate. 

Business benefits-at-a-glance:

  • Customers still prefer a phone call when it comes to getting answers or support
  • Businesses need to ensure they are still contactable even if they are working away from the office
  • Business fixed lines subscribers can access to incoming calls or make outgoing calls remotely via IP Phone, Soft Phone and Mobile Application.
  • Ability for employees to work remotely (home/office/on-the-go)
  • Call accountability with Nautilus Smart Reporting, never miss any inbound calls again!
  • Call recordings for both inbound and outbound calls
  • Cost savings on international calls with our Nautilus Softphone & Mobile Applications
Nautilus BCP Programme

Suggested BCP Solutions

1. Nautilus BCP Setup

For companies with an existing Telco business fixed line in the office, the main telephone line can be connected to Nautilus’ gateway and redirected to Nautilus Cloud PBX. This will ensure that you will have a fully-integrated cloud extension on your existing business fixed line.

2. Nautilus Full Cloud based Setup

For companies that want an alternative and cost-effective solution, they can migrate all their business fixed lines to Nautilus Cloud. This affords them a convenient and reliable plug and play feature while doing away with relocation and hardware maintenance fees.

Contact us to setup your flexible communication today!

Whether it is the COVID-19 pandemic or any future circumstance that may impact your business, companies must have contingency plans in place for their communication channels. Using our extensive telephony solutions, you can be assured that there are minimal interruptions to your business operations so you can continue to keep your customers happy. We offer companies a fast, flexible and cost-effective way to deal with unexpected situations anytime. Contact us now to get the offer on our BCP package!