[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css=".vc_custom_1654484338641{background-color: #ffffff !important;}" z_index=""][vc_column][vc_empty_space][vc_column_text] In today’s digital age, most businesses rely on the internet to make transactions locally and internationally. Unlike how it was back in the day when a traditional analog phone call would have sufficed, the...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" css=".vc_custom_1654486374208{background-color: #ffffff !important;}" z_index=""][vc_column][vc_empty_space][vc_empty_space][vc_column_text] With cloud computing on the rise, we have seen many businesses take advantage of cloud technology and seriously look at the possibility of taking their customer service operations online. There are clear benefits to...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column][vc_empty_space][vc_column_text] What is the point of setting up an Interactive Voice Response (IVR) attendant? Is this technology a new addition to the growing list of features in telephony? What is it...