Are you starting to feel overwhelmed by inquiries coming from all over the place? Zendesk lets you manage all your messaging platforms such as Live Chat, WhatsApp, Facebook Messenger, Twitter, Telegram, WeChat, etc. in one single place.
No one likes calling in and being treated like a stranger. With Zendesk’s customer profile feature you can store and manage customer details like email, phone number, social media handle, organization and more so you’ll always know who you’re talking to!
Treat your customers like VIPS and keep them coming back. With the way we designed our customer interaction journey, agents can learn about customer behavior and their past history of support. This makes for a personalized and effective support experience every time.
With over 1000 apps in the marketplace, you can integrate with any productivity tools of your choice. Manage orders from Shopify, schedule an appointment, or social media engagement, all in one place.