[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space][vc_column_text] As a contact center, you face varying amounts of calls every day. Some days could be lighter, while on others your team is on the phone nonstop. What tools are available to you to help mitigate this? [/vc_column_text][vc_empty_space][vc_column_text] A definition Most...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_column_text] With the state of work being where it is in 2022, are we facing a future where remote work is a mainstay in how modern industries conduct business? IVR solutions and the prevalence of cloud-based omnichannel solutions continue to...