[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][vc_empty_space][vc_column_text] As a contact center, you face varying amounts of calls every day. Some days could be lighter, while on others your team is on the phone nonstop. What tools are available to you to help mitigate this? [/vc_column_text][vc_empty_space][vc_column_text] A definition Most...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column][vc_empty_space][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column css=".vc_custom_1653829833290{padding-right: 80px !important;}"][vc_column_text] Remember the days when you needed something done, and all you had to get some level of assistance was a phone call? You had to dial...

[vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern"][vc_column][/vc_column][/vc_row][vc_row css_animation="" row_type="row" use_row_as_full_screen_section="no" type="full_width" angled_section="no" text_align="left" background_image_as_pattern="without_pattern" z_index=""][vc_column][vc_empty_space][vc_column_text] Whether you’re a new business or an existing one, you’re probably thinking of ways to improve the ways you manage your customer interactions. What with everything coming from different channels...