A Complete Omnichannel Experience

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Effortlessly meet SLAs

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Map better customer journey

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Increased Operational Efficiency

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Build Immersive Customer Experiences

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Build a positive brand image

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Encourage better team work

Trusted by brands of all shapes and sizes
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Nautilus-Zendesk Features

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Embedded on Zendesk

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Optimized ticket management

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Contact Book on Zendesk

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Seamless agent experience

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Call Recording on a ticket post-call

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Interaction History

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Improved Omnichannel Experience

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Increased Operational Efficiency

Hear what our customers say about us

" Zendesk introduced us to Nautilus at the most opportune time. We were looking around for a reliable phone solution that integrated well the Zendesk platform, so we decided to give them both a try. We’re happy to report that our experience with them has been excellent so far. The Nautilus Support Team is wonderful, they offer timely and efficient assistance every time. "

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Charmaine Tan
Afeli

"We needed a quick solution to make local calls and receive calls from within Zendesk. When we found Nautilus, we were very impressed. Calls were made with just a few buttons, all within Zendesk’s ticketing system. Each call came with voice recordings and made it easy for the team to troubleshoot the caller's queries, and follow up quickly.

We had a short runway to get things started but it was quick and hassle-free, and the Nautilus Team managed to get us set up within 2 weeks.

Without Nautilus, we would have been asking clients to call an overseas contact number, causing them to bear unnecessary charges. There were many roadblocks we met in setting up what we thought was a simple solution but there were red tapes all around, until Nautilus team came it to set up the system swiftly before go live. Thank you Nautilus and Zendesk! "

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Deloitte
Skylar Ong

"Have been working with Nautilus since 2019 and they have been very helpful. The Nautilus team has been very responsive to our queries and is one of the vendors we are comfortable working with.

During the walkthrough, the Nautilus team gave a clear and layman's explanation to our users especially since our users are not very technical. "

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Gerald Tan
SMG

"We are an IT retailer company in Singapore. Nautilus Talk able to provide us a comprehensive solution to engage with our customer be it either post or pre sales service. We are able to monitor our call agents and improve the productivity level as well. Nautilus has a great support team in supporting us whenever we encountered any technical issue. We would recommend to any company require a call solution."

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Ben Lim
Challenger

Transformative Insights and Strategic Breakdowns - The Ultimate Call Report

All features
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Realtime Extension Status

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Outgoing Call reports

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Real Time Dashboard

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Incoming by Users

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Distribution Report

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Queue Performance Report

A versatile cloud telephony that fits every business needs.

See how Nautilus Cloud Telephony facilitates effective communication in similar businesses.

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