NautilusFlexible Cloud Calling for today’s industries
Leverage the best features of Cloud PBX that allow you to run your business unhindered by the limitations of the past.
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Cloud PBX
Your Nautilus Cloud PBX comes with a powerful calling solution you can use anywhere there’s an internet connection.
Multi-device functionality
Nautilus can run on 2 devices simultaneously. IP Phone + Softphone / IP Phone + Nautilus Connect / Softphone + Nautilus Connect
Interactive Voice Response (IVR)
Set automated greetings that can help users attempt to resolve their issues before they connect to an agent.
Time Conditions
Play different IVR messages throughout the day to reflect your business hours and after-office hours.
Call Forwarding
Forward calls to external phone numbers if you’re not reachable via your main line.
Voicemail
Give your customers the option of leaving you a message in case you’re out of the office for the day.
Call Recording
Calls are stored on Nautilus free of charge for 90 days. This lets you retrieve past call recordings for quality monitoring, dispute resolution, and training purposes.
Call Queueing
Allow customers to remain on hold until an agent becomes available to help out.
Call Reports
Gain better visibility on how your calls are being handled within your organization.
Call Transfer
Easily handoff calls to different users with a simple press of a few buttons.
International Calling
Place calls anywhere in the world without worrying about excessive charges. Nautilus always abides by the least cost route for calling rates.
Call Routing
Allow calls to be routed to the right departments by setting up a call flow that works for you.
Music on Hold
Choose a custom tune to play while callers are held on the line.
Number Porting
Have an existing number you'd like to port over? This feature is only available for Singapore and Australian clients.
Free extension to extension calls
All calls made within Nautilus and between extensions are free of charge.
Hear what our customers say about us
"Great experience with the Nautilus team. A friendly service provided, they are very patient with us throughout the learning journey & guidance on operating with their system. Even if we have any troubleshooting, they are very fast and assist us with our needs.
Compiling & pulling the report on a monthly basis from their portal is always a very clean and simple process. We strongly recommend everyone in the call centre industry to engage in their services! "
Arifin Yazid
"With Nautilus Network Solutions, we are able to connect priority calls coming from local and international patients easily.
Nautilus also provides seamless connectivity for our multiple locations. Utilizing the next generation of cloud telephony and SIP technology, we so much more ahead of the curve as compared to our competitors.
They have far exceeded our expectations."
Amjad Ali
"We faced several issues with our previous PBX system with call drops and intermittent international call issues. After implementing the Nautilus solution, we are able to connect seamlessly with our international contacts and customers.
We choose Nautilus as our communications partner as they are the only certified Asterisk vendors in Singapore"
Wilson Seow
Reporting Portal Features to help you run a data-driven business
Real Time Extension Status
Want to see which of your team is currently working? Our realtime extension status report does that for you.
Real Time Dashboard
Get daily updates on inbound and outbound call perfomances in one place.
Incoming by Users
View individual users’ call metrics like call answered, not answered, and average handling time. You can also find links to specific call recordings each user has made.
Outgoing Call Report
View how well your users are handling their outbound calls.
Distribution report
Learn more about your call distribution, and break down reports by date range.
Queue Performance Report
This report is dedicated to giving supervisors an in-depth look at their different queues’ performances.
Industry use cases
Cloud communication solution for the businesses of tomorrow
Learn how Nautilus delivers a premium call experience that aligns with every industry standards.
All industries
Travel and Hospitality
Seamless communication between different locations. Better customer service. Check, and check.
Education
Build better pathways for parent-teacher relationships by encouraging better and more streamlined communications.
Real Estate
Be always available for your clients like the real estate superstar that you are.
Are you ready to take your communications to the cloud?
Level up the quality and reliability of your business communications, see significant savings, and scale as you go.
Talk to an expert