Nautilus
Run a contact centre that fuels growth, not frustration
Most cloud platforms leave you figuring it out alone. Not us. We design, implement, and manage your cloud-based contact centre platforms so you can focus on results, not roadblocks.
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Work from anywhere
Stay connected wherever you are. If you’ve got an internet connection, you’ve got your VOIP phone system.
Crystal Clear Voice Quality
Sound sharp on every call with enterprise-grade voice quality that customers can count on.
Plug and play technology
No relocation costs, no rewiring. A laptop and a stable internet are all you need if you choose to.
Secured communication
Nautilus abides by data locality. Your data stays in local data servers, keeping you protected while minimising risk— at every point of transition.
Scale without limits
Grow your contact center your way. Add users, extensions, and features whenever you need to. No bottlenecks, no downtime.
Number Porting
Have an existing number that you'd like to maintain? For our Singapore clients we have the ability to port over existing numbers.
Cost effective
Run your operations on the cloud and say goodbye to hardware and maintenance fees.
Call Analytics
Get to know the overall health and performance of your business to improve your chances of reaching your business goals.
Real Support, 24/7
Our best offering is the quality of our support. Every onboarded client is added to a personalised WhatsApp group for more direct access to our team.
Multi Device Support
Our Cloud Telephony is capable of running on existing IP phones, browser-based softphones, and through Nautilus Connect-- our very own smartphone application. Available on both Android and iOS.
Customised solution
Not sure which plan to go for? Talk to our team and let us know which feature works best for you.
99.9% Uptime. 100% confidence
Our Singapore-hosted servers keep your operations live, stable, and ready to move.
Global calling without outrageous bills
Get international reach without the inflated rates— thanks to our smart least-cost strategy.
Business numbers
Build business credibility with a number customers can trust. Nautilus provides level 6 phone numbers for its customers through its various upstream providers.
SLAs are meant to be kept
Expect reliable and consistent support. Nautilus thrives to always stand by its SLA promise at all times.
Fully managed, fully hands-off
It's like having your own team of cloud experts looking out for you. Nautilus takes care of your setup, your integration, and every single leg of your cloud journey.
Modern business needs modern phones.
Whether you’re at the desk or on the go, stay reachable. Your customers won’t wait, and you deserve to be freed from the trappings of outdated hardware.
Cloud TelephonyYour ticket to better Customer Experiences
Meet Nautilus talk. One platform. For all your customer conversations. Deliver top-tier customer support with our omnichannel contact centre with integrated ticketing.
Nautilus Talk Enterprise
What brings you here today?
Let us manage your communications for you.
I want to elevate my contact center
Start by choosing a better customer experience. Nautilus solutions are fast to deploy, completely scalable, and have the perfect set of features designed to turn every call into an opportunity.
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I need help setting up my contact center
We’re glad you asked. Our team of contact centre experts are thrilled to help you during every step of your cloud journey. And we mean every step– from setup to implementation, and even beyond. Have a question? Hit us up!
Talk to a specialist
Build immersive customer experiences
Our omnichannel integration with Zendesk saves organisations time, money, and other valuable resources. By combining all customer conversations in one place, agents can maximise every single sales opportunity that comes their way.
Nautilus Talk Basic
Meet Our Esteemed Clients
Nautilus is a proudly certified Asterisk company. We’ve designed and deployed enterprise-grade systems for brands across retail, logistics, healthcare, and finance. From setup to support, we’ve got every piece of the puzzle.
Trusted by: SMRT, The FairPrice Group, DHL, Doctor Anywhere, Scania, GetGo, and many more.
Discover the game-changer your customer support has been waiting for
Elevate satisfaction, earn loyalty, and drive word-of-mouth referrals with a ticketing system that takes your customer experience to the next level.
Zendesk
Build a phone system that matches your needs
When Strides Premier, DHL, the FairPrice Group and Doctor Anywhere needed custom cloud communications, they chose Nautilus. <br> Because we deliver business phones that work, and support that never blinks.
Find your industry
Hear what our customers say about us
"We use Nautilus as our telephony system. It has helped us to improve Agent performance by giving insights on agents’ punctuality, talk time, and agents’ voice productivity. Nautilus was able to provide reports and data that we were not able to get before. This has helped us in forecasting roster and breaks to better manage the incoming volume.
A handy feature that we like is that agents are able to transfer calls smoothly to each other and also to external parties. That and their constant and seamless roll out of changes is always appreciated. "
Rachel Foo
"As DA Adept Health’s cloud contact centre solution, Nautilus has consistently delivered a stable and high quality platform with locally hosted data and services.
From ensuring that our team migrate seamlessly from our previous cloud phone provider, to providing comprehensive platform support, the Nautilus team has shown their commitment to delivering not just a service but an experience that helps our agents excel at their roles.
We appreciate the high call quality and efficiency in project management using the Nautilus platform. Additionally, access to comprehensive reports gave us valuable insights to improve our operations. We are pleased to have Nautilus as our cloud contact centre solution partner, and we look forward to a continued successful partnership.
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Linda Lim
"Nautilus implemented the setup successfully. Their soft-phone solution and overseas roaming capabilities are the main reasons we chose Nautilus as our Technology partner.
They are experts in Asterisk Technology, and we continue to be impressed with the way Nautilus continues to focus on Research and Development (R&D) to bring the next generation of telephony solution into the market."
Robert Fernandes
"We chose Nautilus as our communications partner as they are the pioneers in Asterisk Technology but more importantly, we shared a vision of the future which recognises that Contact Centres need to be able to integrate multiple business processes to multiple communication channels.
I will strongly recommend Nautilus to any Contact Centre setups, as Nautilus will be your key trusted communications partner in telecommunications.
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Shaun Lee
"Limitless support to meet our requirements and enhance Nautilus system function that benefits us and also our customers. The strong Nautilus team is always on standby mode and they monitor system performance in a very timely manner. "
AlYu
"With professional project management skill, the Nautilus implementation team successfully set up the call center solution for PLE before the OEM soft-launch in April 2018, providing PLE the required IVR, multi-skill agent management and voice features.
By July, all additional components and tailored customization, including the Nautilus Omni-channel solution was implemented. The completed Nautilus platform provides us capability to manage all communications via the Nautilus dashboard.
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