Choose the way you Talk

" Zendesk introduced us to Nautilus at the most opportune time. We were looking around for a reliable phone solution that integrated well the Zendesk platform, so we decided to give them both a try. We’re happy to report that our experience with them has been excellent so far. The Nautilus Support Team is wonderful, they offer timely and efficient assistance every time. "

Charmaine Tan

Afeli

"We needed a quick solution to make local calls and receive calls from within Zendesk. When we found Nautilus, we were very impressed. Calls were made with just a few buttons, all within Zendesk’s ticketing system. Each call came with voice recordings and made it easy for the team to troubleshoot the caller's queries, and follow up quickly.

We had a short runway to get things started but it was quick and hassle-free, and the Nautilus Team managed to get us set up within 2 weeks.

Without Nautilus, we would have been asking clients to call an overseas contact number, causing them to bear unnecessary charges. There were many roadblocks we met in setting up what we thought was a simple solution but there were red tapes all around, until Nautilus team came it to set up the system swiftly before go live. Thank you Nautilus and Zendesk! "

Skylar Ong

Deloitte

"We use Nautilus as our telephony system. It has helped us to improve Agent performance by giving insights on agents’ punctuality, talk time, and agents’ voice productivity. Nautilus was able to provide reports and data that we were not able to get before. This has helped us in forecasting roster and breaks to better manage the incoming volume.

A handy feature that we like is that agents are able to transfer calls smoothly to each other and also to external parties. That and their constant and seamless roll out of changes is always appreciated. "

Rachel Foo

NTUC Fairprice

"The transformational journey of GetGo through the integration of Zendesk and Nautilus has been nothing short of remarkable. The seamless collaboration between these platforms has not only addressed our support challenges but has also propelled our commitment to delivering superior and seamless service experiences.

Thank you, Zendesk and Nautilus, for being integral partners in our journey toward delivering the freedom to drive into everyone's hands."

Farhan Sidek

GetGo

"We are an IT retailer company in Singapore. Nautilus Talk able to provide us a comprehensive solution to engage with our customer be it either post or pre sales service. We are able to monitor our call agents and improve the productivity level as well. Nautilus has a great support team in supporting us whenever we encountered any technical issue.

We would recommend to any company require a call solution."

Ben Lim

Challenger