NautilusA Cloud Phone System optimized for the offices that run our city
An ideal government is one that is easily accessible. Our Nautilus phone systems offer the right amount of ease and accessibility and are utilized in offices across Singapore today.
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Nautilus has plans for everyone. Are you a small office looking to upscale your communications? Maybe a bigger department that needs enterprise-level contact center business phone systems? We have you covered.
Ensure Data Security with Data Locality
By choosing to employ the best data servers in Singapore, all customer data is kept locally ensuring minimal disruption.
Host secure conversations on a platform that’s built to be safe
All calls made on Nautilus are fully-encrypted, and with accompanying call recordings safely stored on the cloud.
An unforgettable number for easier reach
Build credibility and increase accessibility to the public by choosing a level 6 phone number that's provided by our trusted upstream providers.
24/7 Support you can count on
Our team of cloud contact center experts are always on standby to offer consistently reliable assistance round the clock. Clients also get their own WhatsApp group chat for more streamlined and immediate support.
Trust our commitment to our SLA
We like to say that our best product isn’t just our cloud solution, but the quality of our customer support. Our personalised, reliable, and round-the-clock support is a hallmark of the Nautilus brand and our adherence to our SLA.
Save on upfront installation costs
See significant savings on upfront hardware and maintenance costs with our Cloud Telephony. Our solution is a plug and play model and is completely cloud based, ensuring that you get set up quickly and easily.
Data Security is always top of mind
Nautilus holds and maintains the following certifications to ensure that our solutions are cloud-safe and cloud ready.
Cloud Phone Features our clients in Government Offices love
All features
Interactive Voice Response (IVR)
Guide callers to the right government branch or department by letting our team create a custom IVR menu that fits your needs.
Call Transfer
Seamlessly transfer callers to the right department either via cold or warm transfers.
Distribution reports
Get better insights into how well different offices are doing regarding call performance.
Voicemail
Let customers leave a message without even speaking to a member of your organization.
Time Conditions
Set your offices to take in calls when they're open by setting custom time conditions, ensuring no calls go unanswered and no caller feeling left unheard.
Music on Hold
Avoid boring hold times and continue to keep callers engaged while on hold by playing a custom tune of your choice.
Industry use cases
A versatile cloud telephony that fits every business
See how Nautilus Cloud Telephony facilitates effective communication in similar businesses.
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Travel & Hospitality
Experience the same level of freedom you're trying to sell by taking calls on the go, wherever and whenever.
Education
Clear the way for better parent-teacher-school relationships by ensuring a seamless call routing experience every single time.
Dental Care
Give your clients another reason to smile by ensuring a smooth calling experience everytime they reach out.
Are you ready to elevate your government communications?
Our team of cloud experts are on standby and ready to assist with your cloud transition.
Book a demo