NautilusUnified cloud communications for the modern dental clinics of choice
Improve booking and inter-branch communication with a cloud solution that’s managed for you.
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At Nautilus, we understand that patient care and satisfaction are your top priorities. Our cloud telephony service not only enhances your clinic's operational efficiency but also ensures that your communication is secure and reliable. Elevate your dental clinic’s communication infrastructure and focus on what you do best – providing exceptional dental care.
Improve clinic and client communications
Have more flexibility when booking and rescheduling appointments by allowing staff to take in calls anywhere there's an internet connection. Nautilus can run on existing IP phones, softphones, and our own smartphone application– Nautilus Connect.
Maintain business continuity with your existing line
Nautilus can port existing landline numbers for Singaporean clients. Our process ensures minimal disruption to your call operations and promises to get you up and running from day one.
Save money on internal and external communications
Freely engage with patients and other stakeholders without worrying about cost. All extension-to-extension calls are free on Nautilus. Moreover, make outbound calls to clients at very competitive local rates.
Guide clients better with our customized IVR and time conditions
Nautilus provides users a customizable Interactive Voice Response (IVR) which is configurable to certain time conditions. Play a recording of your dental clinic’s hours of operation, holiday hours, and other relevant information.
Get the message across with a voicemail
Give customers the peace of mind knowing that their message is heard even if you’re unavailable to take their call.
Get better call metric visibility
Gain better insights into how calls are being handled within your different branches. With our Nautilus Reporting Portal, you can break down specific call trends to get to know your peak hours, busiest months, and avenues for improvement.
Data Security is always top of mind
Nautilus holds and maintains the following certifications to ensure that our solutions are cloud-safe and cloud ready.
Features our dental clinic clients love
All features
Call Recording
Listen to past calls and gain better insights into your clients’ needs, provide personalized customer experiences, and predict their behaviors.
Interactive Voice Response (IVR)
Create an optimized calling experience by routing calls to the right clinic or department every single time.
Time conditions
Get calls when you’re ready to take them by customizing your business hours.
Multiple devices - softphone/ mobile/ IP Phone
Nautilus is flexible enough to run on a soft phone, an IP phone, or via our smartphone app, Nautilus Connect.
Call forwarding
Stay in touch even when you are out of your clinic by forwarding calls to your mobile device.
Call Queuing
Give inbound callers the option to remain on hold until one of the staff is available to talk.
Voicemail
Enhance your reachability by allowing clients to leave you a voicemail when you’re unavailable to take in their call.
Distribution reports
Learn how well your calls are faring with metrics like Answer Rate, Average Talk Time, Answer Rate within SLA, among others.
Queue Timeout Announcement
Play a customized announcement to inform a caller that all extensions are currently busy.
Realtime Dashboard
Reatime data on your different queues are reflected on your dashboard to help you make decisions on the fly.
Testimonials
"With Nautilus Network Solutions, we are able to connect priority calls coming from local and international patients easily. "
Amjad Ali
"With 6 offices in 3 different countries, running more than 100 tenants in Asia, we require a complex telephony solution to run multiple tenants’ models with different functionalities.
The Nautilus serviced office call centre console enables us to inter-connect our extensions throughout our various offices internationally. With their Nautilus Solution, we are able to achieve a long term robust, plug-and-play IP telephony system."
Gladys Ong
"We signed up to Nautilus in October 2015. Since then, they have provided prompt, efficient and professional services to us for our PBX system. I’ve worked in the IT industry for a number of years and can honestly say that the Nautilus team have provided exceptional services day-in-day out. They are always reachable and respond in a timely manner.
On many occasions, they have really pushed the boat out and gone out of their way to help us. I only wish that we signed up with them earlier and wouldn’t hesitate to recommend them."
Carl Wong
Industry use cases
A versatile cloud telephony that fits every business
See how Nautilus Cloud Telephony facilitates effective communication in similar businesses.
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Education
Clear the way for better parent-teacher-school relationships by ensuring a seamless call routing experience every single time.
Dental Care
Give your clients another reason to smile by ensuring a smooth calling experience everytime they reach out.
Travel & Hospitality
Experience the same level of freedom you're trying to sell by taking calls on the go, wherever and whenever.
Ready to elevate your clinic communications today?
Our team of cloud experts are on standby and ready to assist with your cloud transition.
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